Mayor's Office of Community Mental Health
  • About
    • Approach
    • Executive Director
    • News
    • Careers
    • Contact us
  • Signature Initiatives
    • B-HEARD 911 Mental Health Response
    • Academy for Community Behavioral Health
  • Get support
    • Support for all New Yorkers
    • How to Get Mental Health Services and Support in NYC
    • Resource Guides + Toolkits
    • Find Mental Health Services
    • Understanding and Accessing Behavioral Healthcare
  • Workforce
    • Behavioral Health Workforce – About
    • Behavioral Health Workforce – Career Roadmap
    • Behavioral Health Workforce – New Yorkers in Behavioral Health
    • Behavioral Health Workforce – Find Jobs and Training
  • Impact
    • Issue Briefs + Reports
    • From Innovation to Integration
    • Mental Health Data Dashboard
    • Continuum Podcast
  • 2025 Mental Health Awareness Month
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NYC 988

Single point of access for mental health and substance misuse support available in New York City

311

Government services to address issues such as immigration, neighborhood concerns, and homeless outreach

911

Public safety or medical emergencies

Featured press

  • Announcements
  • Featured press
  • Testimony
  • Featured press
  • News
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September 5, 2023

AP: Many big US cities now answer mental health crisis calls with civilian teams — not police

  • Featured press
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April 24, 2023

AMNY: How New York City’s ‘B-HEARD’ teams are changing the response to mental health emergencies

  • Featured press
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April 24, 2023

Politico: Mental health crisis response pilot expands

  • Featured press
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April 8, 2022

News 12: B-HEARD program launches in South Bronx to combat mental health crises

  • Featured press
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April 8, 2022

WNYC: The city is expanding a program that diverts some mental health emergency calls from police to social workers and medics

  • Featured press
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March 17, 2022

CBS: NYC expanding B-HEARD mental health teams to parts of Manhattan and South Bronx

  • Featured press
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January 4, 2022

Daily News: Letter to the Editor from Mayor’s Office of Community Mental Health Director Susan Herman

Mayor's Office of Community Mental Health

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  • About
    • Approach
    • Executive Director
    • News
    • Careers
    • Contact us
  • Signature Initiatives
    • B-HEARD 911 Mental Health Response
    • Academy for Community Behavioral Health
  • Get support
    • Support for all New Yorkers
    • How to Get Mental Health Services and Support in NYC
    • Resource Guides + Toolkits
    • Find Mental Health Services
    • Understanding and Accessing Behavioral Healthcare
  • Workforce
    • Behavioral Health Workforce – About
    • Behavioral Health Workforce – Career Roadmap
    • Behavioral Health Workforce – New Yorkers in Behavioral Health
    • Behavioral Health Workforce – Find Jobs and Training
  • Impact
    • Issue Briefs + Reports
    • From Innovation to Integration
    • Mental Health Data Dashboard
    • Continuum Podcast
  • 2025 Mental Health Awareness Month

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