Re-imagining New York City’s mental health emergency response
A new health-centered approach to mental health emergencies
B-HEARD - the Behavioral Health Emergency Assistance Response Division - is part of New York City's commitment to treat mental health crises as public health problems - not public safety issues. For the first time in New York City's history, teams of health professionals - including EMTs/paramedics and mental health professionals - are responding to 911 mental health calls, beginning with a pilot program in East Harlem and parts of north and central Harlem.
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