Featured press / April 24, 2023 AMNY: How New York City’s ‘B-HEARD’ teams are changing the response to mental health emergencies
Featured press / April 8, 2022 News 12: B-HEARD program launches in South Bronx to combat mental health crises
Featured press / April 8, 2022 WNYC: The city is expanding a program that diverts some mental health emergency calls from police to social workers and medics
Featured press / March 17, 2022 CBS: NYC expanding B-HEARD mental health teams to parts of Manhattan and South Bronx
Featured press Op-eds / June 9, 2021 Gotham Gazette: Letter to the Editor: Keeping 911 in the City’s mental health emergency response
Featured press / May 28, 2021 NBC New York: NYC Readies to Send Social Workers Into Uncharted Territory — 911 Mental Health Calls
Featured press / March 3, 2021 NY1: De Blasio administration briefs City Council on mental health response pilot program
Featured press / March 3, 2021 NBC New York: NYC to test no-police mental health crisis response in Harlem
Featured press / March 3, 2021 NY1: Emergency mental health pilot program to launch this spring in Harlem and East Harlem
Testimony / February 22, 2021 Testimony of Susan Herman on the City’s progress on and plans to continue strengthening mental health crisis prevention and response
Featured press News / November 10, 2020 USA Today: Pilot program will replace NYPD for mental health 911 calls in 2 neighborhoods
Featured press / November 10, 2020 Associated Press: Mental health workers to take lead in some NYC 911 calls
Announcements / November 10, 2020 New York City announces new mental health teams to respond to mental health crises